Average Reviews:
(More customer reviews)When Tumi informed me that they were not going to honor their traditional lifetime warrantee on my worn-but-treasured leather laptop bag, and then tried to sell me on buying a new one, my first thought was to do something really cool with it on YouTube that might cause attention to their sloppy customer service.
But since I didn't want to part with my bag (it probably has 2.5 million miles on it -- I travel a LOT!), and I'm too cheap to buy another one, I decided against it.
So as part of my "living with it" strategy I ordered a new strap (Skooba) for the bag and used it for the first time this week. It's fantastic! It makes the bag feel lighter, more comfortable, and more stable on my shoulder.
If you travel a lot, and have a relatively heavy laptop bag like I do, this is a no brainer -- highly recommend this item!
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