Average Reviews:
(More customer reviews)My fiance and I registered for these and my parents bought him one for Christmas.. he took it out of the box and tried to use the handle, but the handle was having trouble. There are so many adjustments to the handle, that each side of the retracting sliders do not go at the same speed and get stuck in different spots, so it's very difficult to use. Then, once it was up, it was stuck that way.. it took 10 minutes before he could force the handle back down with all his strength.. we shipped it right back and ordered another one. Much to our dismay, the 2nd one, though a different size, also has problems with the handle. The makers tried too hard to make a very adjustable handle, that they really just made a poor quality handle, because it is a real struggle to use and gets stuck quite often.. it is very frustrating. We are are going to send the second one back and register for different luggage.. which is very sad because this set is really beautiful.
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