Average Reviews:
(More customer reviews)Took this luggage on it's maiden voyage on my business trip. To reach my destination, i needed to take two trains, two planes, & a rental car. About to board the second train, the top handle popped!! Disappointed, but had to move on, so I used the side handle. About to board the second plane, the side handle popped!! Now I'm embrassed. flipped the carry-on upsidedown and used the rubber stand as a handle while walking thru the airplane isle to find my seat. The pull handle worked fine, no problems there. Interior is well made and I love the widebody size.
I have use Travelpro luggage for years and never a problem until now. Travelpro is a good company and makes great luggage. which earns them a 5 rating. But I think the design of the Anthem handle is flawed. That's why I'm giving a 3 rating. It's interesting how those two handles make a huge difference in your traveling experience from comfortable to awkward.
I should give koodoos to Altman Luggage Co, who I brought the carry-on luggage from thru Amamzon. I emailed them about my situation when I returned from my business trip. In two days, a new one was at my home. Awesome customer service!!
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