
Average Reviews:

(More customer reviews)Hello Amazon Customers,
I was so excited about this bag. I thought that I had finally found a reasonably priced bag that was beautifully crafted, large, stylish, and fits a laptop. I received my order from from Irv's luggage via the Amazon site fairly quickly. But when it arrived it was missing a pull. I had to go through the trouble of sending it back to Irv's via UPS. It took about a month for me to get a replacement bag because it was out of stock. The second day that I used the replacement bag - a pull fell off! Clearly there is a design defect! I wrote Knomo about it and at first they seemed concerned and asked me to send an invoice. I sent the invoice and never heard back from them. Horrible customer service! Additionally, the straps twist around a lot and after only a few months of use the straps are frayed and ugly. I am quite disappointed and will not purchase another Knomo bag again.
If anyone finds a beautifully crafted, large, stylish, bag that fits a laptop let me know because this is not it.
Click Here to see more reviews about: Knomo Lola 15" Leather Laptop Tote
Click here for more information about Knomo Lola 15" Leather Laptop Tote